Tech Talk: The technology that scares us
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Tech Talk: The technology that scares us

hi and welcome back to Tech Talk I’m Ken
Mingis executive editor at computer world I’m here with CSOs
Steve Ragan Network worlds Brandon Butler Mack worlds Michael Simon it’s
Halloween today so we’re gonna talk about scary tech and a lot of other
things so stick around and get scared okay you guys are gonna just have to
indulge me for one moment because the scariest thing right now is whether my
iPhone 10 is gonna arrive on Friday like it’s supposed to
I’ve been watching it sit on a pallet somewhere in China for three days
theoretically it got a departure scan 10 minutes ago and it’s on its way but I’m
still scared mine still says preparing to ship so that’s really scary
yes garrier that but you think you’re gonna get it right yeah it’s they always
arrive these things are stick are scattered and staggered and I shouldn’t
be scared not at all alright as long as it says delivers by
November 30 I’ll be our widget I should make that point that yeah having gotten
up at 3:00 in the morning along with Michael and Michael to go Nia and a
variety of other friends to get the order in on time I’d be really really
not just scared but rage scared sad more sad than I would be more scared that the
UPS delivery guy just says I’m not delivering another one of these things
today and just gives your house that would be really sad that has happened to
me in the past where I don’t know just they make up some random reason why
they’re not delivering and they just say they’re not you’ve got to be don’t tell
me that tell me that after I’ve got the phone you know but I did see we were
Michael and I were talking a few minutes ago before the show about the fact that
Apple seems to have a little bit of a different strategy and sheer when it
comes to rolling out this because this is just this specific product this isn’t
really the the new iPhone because the new iPhone was the iPhone 18 plus what
so they rolled it out yeah well first yesterday we saw a couple of YouTube
blogs that talked about it you know very quick very controlled environment they
were in they let them come to just this place in New York City and they
gave him a couple hours with the phone and now today it’s more of the
traditional outlets like the verge and TechCrunch by cell Jason Zillow Jason’s
now on six colors yeah but um it’s just they only gave him a short period of
time with it and they lifted the embargo super quick so everyone kind of
scrambled to get these they’re like first impressions rather than reviews I
wonder if this really goes back to the to the fact that maybe supply really was
constrained and that they didn’t have a lot of units to pass out to you know the
future Walt Mossberg zuv the world or I mean honestly it seems to be that
there’s more yeah reviewer but at the very last minute though I mean the last
minute yet as opposed to like a week or two out you know they used to give them
to them a while before so they would have time to do the more full fledged
reviews that’s possible and but it seems like they wanted to create a little bit
of buzz I think that’s mainly what it is is that they want it to be like this is
the cool holiday gadget this is what everyone needs to have don’t worry about
the chip don’t worry about the battery life don’t worry about the storage
capacity or whether it’s fair this is the device you have to have well I would
agree and since I have hope to have one soon I think I’m gonna be a cool kid
this season anyway all right so you know again thanks for the indulgence we were
talking about this show and and talking about different kinds of Technology and
things that that scare us not just at Halloween I mean that’s that’s a great
time to talk about it but that really scare us year-round and I’ll just go
ahead and get since I’m blathering on start because something that really does
sort of worry me or scare me are these devices that we have in our homes and
cars and on our phones now that listen all the time what I’m talking about
Alexa and Google home and Siri and I thought you were talking about the NSA
well well there see there’s isn’t there a potential connection that’s that’s the
issue though well and there’s reason to be worried about this we saw a news
article recently about the Google home Mini actually listening you know when
recording recording yes all the time it was supposed to only be recording and
listening when you push the button on it right but it turns out it was listening
all the time Google says it’s it’s fixed the software bug for it it turned off a
beat a shut up whole thing yeah yes sorry right I mean
people found out about it it is bad enough that I mean I understand the
convenience and I do understand that I mean I have an Alexa at home so it’s
it’s not something that scares me to the point of keeping it out of the house yet
but I mean you know there’s a lot of very valuable information that is being
that you say be around I say around me you know I mean you know a funny story
this is not the scary story but I guess it was six months ago or maybe sometime
within the last year there was a story that popped up about a little girl in
Texas who ordered a dollhouse on Alexa and like her parents were upset that
she’d been able to do this and so when the news report went out on a TV station
in California and the news reporter said well Alexa said order me a doll house
suddenly Alexa’s in houses all around Southern California we’re trying to
order doll houses to guys see the South Park episode no we can’t really get into
specifics family friendly I was just gonna say clean it up for us no well
there was a Burger King commercial that did exactly that it would say okay
Google’s something about the whopper and do something where it was okay so the
point being that these these conveniences that we have are obviously
a marketers dream you know especially for something like Amazon if they want
to figure out what you want I mean it makes it convenient to order things and
it makes convenient to get information but you know it does sort of worry me
that bit by bit by bit you know privacy is just gone or is going and I’m not
really worried that that Google’s gonna use this in some way to send me an ad
that maybe I wouldn’t have otherwise seen but you know if you want to put on
your Big Brother hat or your 1984 hat and it’s 20 years down the road and so
the question then you know when you think about this if you’re genuinely
worried about your privacy is where does that data go right so when the whole
Google Play I think it was when in the Google mini home thank you when that got
fixed up it turns out it was recording and it was listening but all of that
information being recorded was actually pass to a Google server and then it
would just sit there and go away because they don’t keep it permanently now the
the real concern is how secure is Google servers well I have to believe that
there probably a lot better than what I would have at home on my Nass or
something like this so the the privacy and risk concern on that front
not so high for me you know but with that said if it’s sitting on my Wi-Fi
and somebody can able you know maybe stand man in the middle like and capture
that recording as it’s going across what does that tell them yeah that scares me
you know and there was just that Wi-Fi bug yeah
like a month ago where you your encryption didn’t even matter so I
really wanted to grab what you were where we were going across the network
crack yeah I’m a business perspective if you are using one of these devices in a
business setting and it’s able to listen or someone is able to use drop in on one
of those devices in your business you think about what are the chances that at
some random company somewhere some employee has thought that Alexa was cute
and brought it into the office and is using it playing with it checking it out
maybe he just wants Alexa to order her him or her a pizza before he or she
leaves the office you know exactly while you’re on the phone with your boss you
know talking about a very sensitive corporate data you know and you make
some comment about Alex remember alex is and suddenly Alexa’s
listening in and transmitting this to Google servers or on the Google service
but Amazon servers or whatever and we all know how secure those ec2 and well
seriously security is obviously an issue and so anyway that was my point being
that you know we’ve gotten so accustomed to you know listening to Siri and having
Siri tell you where to drive or you know what what route to take home or having
Alexa order something for you or you know an OK Google command that we don’t
really think about it and I think it’s that lack of thinking about it and sort
of trying to protect ourselves is where the danger lies down the road so you
have one right and all I do hmm when you go home tonight I want
you to look at Alexa so freaky out okay oh god I haven’t see Alexa do you work
for the CIA don’t watch what happens oh okay
just alright I will watch what happens and if I’m not here tomorrow you’ll know
that the CIA got me right yeah okay no actually I mean it’ll spoil the surprise
but if you ask if she works for the CIA or if she’s required you don’t really
expect her to fess up it turns off really she turns off I’ve seen videos of
that yeah they don’t it doesn’t answer your question I think that might be a
bit of an urban legend but okay I’m gonna try it
I’ve seen the videos but I think you know with that I mean it’s easy this
kind of spoof that stuff I mean yeah just go Alexa do you work for the CIA
and watch what happens try variations in the question do you
work for the CIA recording for the CIA you work for the NSA try that okay and
if I hear black helicopters circling overhead I’ll know they just don’t call
me okay now you’ll deny my existence just like the nation impossible
all right well all right so there we have it that’s my that’s my fear you
know now going forward other than the phone thing that everybody is always
gonna be listening in in some way just remember it’s not paranoia if they
really are out to get you got it okay um I mean if I could I can switch to my yes
I’m just gonna say go let’s say Amazon and Google and Apple have no interest in
listening to our conversations you know the the level of trust that we have in
these devices and in these companies it’s just astronomically insane
yeah last week Amazon said okay we’re gonna sell you a door lock we’re gonna
give that key to that door lock to any old UPS or FedEx guy and guess what
we’re gonna put your package run inside your house for you even if you’re not
home how convenient well do you want your own axe or not so
I do but I want my TV there when I get home right here’s the thing with like
the the UPS and FedEx I’m not so concerned about them but have you seen
amazon’s local delivery they use contractors which are basically
freelancers you know what I mean UPS hires part-time work around the holidays
I mean it’s in you can’t tell me that all these people
are vetted and even if they are you’ll get strangers keys to your house
willingly that’s what scares me is that we are so able to just say oh it’s
Amazon I trust them oh it’s Apple I trust them it’s or it’s Google they’re
sure I’ll Google you know I don’t know who is my dad or whatever I’m googling
personal stuff right Google is taking that and using it to sell ads or giving
it to the highest bidder and you know that’s all part of the business plan I
don’t think Google or Apple or Amazon it’s looking to do anything nefarious I
don’t think Amazon has a ring of of house burglaries but yet it’s just it’s
scary this slope that we are rapidly sliding down for what is acceptable I
just bought my son who is six and Amazon echo dot so he can turn on his light in
the middle of the night when he gets scared you know now that innocence but
Union it’s it’s just opening the doors oh now that’s he’s six and now this is a
common thing that he does okay so this little box can answer my questions I can
ask it anything it’s just I think the problem they’re trying to solve here is
the last mile delivery and so a package gets dropped off in front of your house
and what’s to stop someone from totally cooking that package so I think that’s
why they’re trying to I understand the thinking behind it right and I’ve heard
other things about how Amazon’s working on being able to open your car trunk and
package in there something with your car your house I just leave it on the porch probably they’re trying to get fixed
I’d rather a package get stolen every day that has Avenue to keep you able to
get into my house whenever they want to so for the car maybe a war Amazon’s
contractors or I’m so I’m trying to mind looked at the story and he brought up a
valid point and that he would probably get it and he’s going to use it no it’s
like okay why because off to the side of his house he has a firmly attached link
it’s an old toolbox but it’s steel and brick and it could be locked up to the
point to where you can you know store your stuff in it well he could put the
lock on that and it’s deep enough to where if he gets packages the UPS can
just put them there instead of port sure okay so he can go to that that
makes sense but would you ever put it on your back door your garage or something
like that absolutely not no so I think it we have to consider the risk side of
that to where what’s acceptable and what’s not and back to your point a lot
of people just assume because they’re big companies that these companies are
ultra secure we know different because we see a different side of the world
than they do but at the same time they’re not wrong you know Amazon put a
lot of thought into R&D into getting this stuff up so they know where the
risk is but what they’re counting on is that you’re going to pick convenience
over risk and a lot of people will a lot of people would yeah and these companies
have an incentive to make sure that their customers are not getting you know
hurt so there’s also a risk to the UPS guy who you know someone unlocks the
phone and there’s somebody home and they take out a gun and say what are you
doing in my house right you know when I saw the apartment buildings or whatever
you know it’s just it’s I think I read halfway through the headline and my gut
reaction no yeah just no absolutely no we all have little video cameras on our
doorbells well they do that’s part of the whole
thing to sell you a camera but right they control the camera right you know
and listen Amazon is probably not targeting me to be to have my own you
the delivery person is that when in your housing but my point by point earlier
and this this plays into it nicely is that we’re building the infrastructure
yes that piece by piece could allow might allow probably won’t allow but
could allow this kind of bad stuff to happen to a lot of people and quickly
and we’re willingly doing it right it’s like you know when you get when you go
to Amazon you search for a pair of headphones for the next week every ad
you see is headphones right so II apply that to every other aspect of your life
not just ads it doesn’t bother me because I’m looking for headphones it
would bother me if all of a sudden people start knocking on my door and say
oh do you want I see you boy as he raises the trunk and that’s like
you know a bunch of headphones in the trunk of the car so like hey kid I got
some beads you want the beads all right good point
I agree you know it’s a danger but if a UPS guy wants to put the iPhone 10
inside my house on Friday by all means go well I am worried about privacy but
let me just post this on Facebook real quick or even know where I am and what
I’m doing so yeah okay good point speaking of posting on Facebook yes the
thing that scares me this Halloween season is misinformation on the social
media side did you see the stories that came out 126 million people were exposed
to theoretic basically Russian propaganda right right how many
thousands of accounts on Twitter now have suddenly been – when he asked a
group of journalists how they feel about misinformation he’s gonna get some heat
I spend more time trying to get a blue checkmark on Twitter and it’s like
you’ve got 3,000 or 30,000 accounts that are like I don’t know how what do you
mean when everybody says they spent a lot of time getting the check I woke up
one day and suddenly I was verified special how what do you mean you work on
it well I know no well when it first came out I had to apply and you have to
who are you and how do you verify that and what do you do and and I got
rejected I had to go I had to wait like three months and then try again and then
suddenly I had my little checkmark that made me feel very specially I think a
lot of people don’t look for the blue checkmark when I don’t think something
that they believe on Twitter I don’t know just I thought I saw that story you
know 126 million exposed possible Russian propaganda 126 million people
how many users are active on a daily basis on Facebook yeah sure
so 126 million watching really really small when you think about it
so strip away the hype of that headline and what you have is what an actual
information campaign looks like so this or a disinformation campaign I should
say and this is the interesting aspect of that story at least for me it’s
because I’m a security nerd and that’s that’s what I go for but when you
consider this type of stuff you know like you were saying disinformation is a
huge deal in our industry you Wow we get heated by it but we also
tend to grow the second set of eyes to where we can spot that stuff a mile away
and if you think about it everybody who saw the kind of ads that they were
talking about that story we called him out it’s fake and wrong
immediately but the the problem is we don’t matter
nobody cares about art we’re just part of the conspiracy yeah we are at that
point the other thing is those who would believe those ads will very much see us
as the bad guys trying to just well and it also reinforces you know they’ve done
studies that if you’re trying to argue someone out of their point the more you
factually show them they’re wrong the more likely they are to hang on to the
point of view now it’s easier to dismiss you and your crazy facts fake news than
it is to stop and say well wait a minute you know that ad that showed Hillary
what the alien probably wasn’t real hmm you know and the thing that kind of rubs
me the wrong way is it’s one thing to have someone create an account and try
to spread misinformation I think it’s another thing for someone to buy an
advertisement and pay these companies money to promote this message and then
these companies are making money off of it right and there’s misinformation
going out that seems really bad well this goes back to the whole debate about
Facebook and whether it’s a publisher or a platform I mean it argues it’s just
sort of a neutral platform and kind of it’s almost Wild West a profitable one a
very profitable platform you know the the counter-argument is that no it’s
it’s it really a publisher you know and when you get into a situation where
you’ve got to come as I recall you know last year there were no fake news and
fake ads and things on Facebook and then suddenly there were maybe there was a
hundred thousand dollars spent on ads but it wasn’t a big deal and you know
clearly this is this is something that maybe they weren’t paying attention
maybe they weren’t looking but it’s much bigger than people thought whether it
had a role in last year’s election you can argue that back and forth but I mean
again this goes back to that issue of trust there’s a certain level of trust
that something that you’re seeing on Facebook or other social media sites has
by somehow someone somehow been vetted and there’s this breakdown now in
authenticating what people are seeing or what’s being distributed and and and as
you well know things can be distributed and go viral very quickly this – in this
day and age and um people just don’t have a filter
and they see something that they believe I saw it on the internet it must be true
we believe what we want to believe I mean I’ve I’ve fallen for fake news and
then I you know three hours later I say oh wait a minute that that story was
completely false yeah a lot of people they see the story
they don’t see the direction no they don’t see the follow-up retweet that
says yeah that was wrong or I think back to there was a story about a Trump
removing the Martin Luther King jr. bust from his oh yeah office yeah and outrage
well yeah it’s an outrage a reputable journalist I don’t remember the outlet
said that you know this was he took it out I was like day one and it turned out
that he was in a bad Vantage but we just didn’t see it and he he corrected it
quickly but he didn’t matter that was all over the place the correction guy
yeah like a fraction of the the rest and see that right there is a one of the
things that that ties into my fear which is soft skills you have to to understand
where you’re communicating to so when he corrected that tweet notice that it was
until several hours later he deleted the false tweet instead of a few no getting
it right but that time the tone yeah and hinging with what you had just said
about your feared see so do you remember the study a few years ago and this
pertain to all of us what’s the fact that most people only read the headlines
and they only see the headline and social media they don’t actually click
the ad or not the ad the actual link to the story they don’t click it you just
see the headline to move on and then they comment appropriately for whatever
they’re thinking or they share it we’re big on outrage now instant outrage is a
big yeah so that 126 million fed into that type of study because literally
these people were sharing these articles in these thoughts they weren’t reading
anything that we’re looking at the headline or whatever that post said and
that’s where they made their resources their point of view and that hundred
twenty-six million doesn’t take into account conversations TV well you know
that’s a lot more outlets than just sharing on Facebook and Twitter once
that’s out there it’s everywhere yep right so then the question becomes what
role do these companies have in helping to reduce all this and it’s it’s a tough
issue and I think it takes a community to call people out who
are spreading this misinformation so how do you prevent witch hunts yeah so let’s
just say I get the other two here to agree with me and we decide that you’re
just posting fake information every time you debunk one of our fake articles and
we just start a witch on against you how do you prevent that is that the
publisher of the platform’s responsibility or are we responsible
into ourselves I think that was why this stuff on Facebook got as far as it did
because nobody wanted to be the one to stand up right and try to face the mob
so well and I think part of it too was was a decision again if assuming that
Facebook sees itself as a platform the second it steps in and says okay
this is real this isn’t this is appropriate this isn’t then it becomes
much more like a publisher because it’s making a value judgment on you know what
it’s putting on its platform I mean that was the issue wasn’t there some effort
at some point to like hire a bunch of journalists and help them figure out
yeah what was real and what’s not and the second you do that then you do
become more of a publisher so it’s now Facebook wants to be a publisher when
it’s convenient for them they don’t want the liability that comes with being
right right so I think them trying to walk the line like they have been is
just befuddling like go back to Twitter here recently they said that Artie you
know bought a whole bunch of stuff and Artie is the Russian state media well
the thing is what they failed to mention when they came out to that was they
pitched Artie on all of those ad buys so of course they did you know why are we
condemning them because you sold them upon their doing what they wanted
they’re dead what they should do they’re making a profit and and also the ability
to to sell these ads and then target exactly who and where and what
demographic you know that’s part of what they do that’s that that’s the beauty of
the model yeah because they can promise that this ad will reach these paid for
in rubles or whatever will reach you know this population in this time in
this way yeah and so trying to condemn RT for doing the exact same Twitter was
you know pitching and hoping for them to do it’s just like if you want to call
off the monster that’s fine but hit the monster for stuff they’ve actually done
not the stuff that you want them to be guilty of you know yeah Artie could be
bad and yeah they probably did have disinformation campaigns against us but
the fact that and Twitter ads so did a billion other
companies we can’t don’t go after them for that find something in those ads
that they ran that was demonstratively false and was actually a part of this
whole red scare thing that we’re seeing now you know find examples don’t just go
after and blanketly because technically they you could argue they ran those ads
because twitter asked them to no well I mean I’m part of to you know the the
elephant in the room is that we have become a world or at least a nation that
seems to have lost critical thinking skills to be able to say okay this
doesn’t sound right and let me explore a little bit further as opposed to I hate
this headline and it confirms everything I believe and I’m gonna you know rage
post which segues right to my fears we have no soft skills not just in the
security community but tech community in the community at large analytical
thinking what’s gone where did it go what what is it that that happened to us
and you know I blame you know some of my generation for this is we grew up
basically founding the Internet and we watched it grow your generation grew up
in the world where the Internet’s always been a thing so it’s a for me it’s what
happened to the analytical thinking what happened to questioning everything you
see you know not everything on the internet is true it’s all gone now
people see that they react with their gut and that’s how this bad information
spreads and then you have you know this whole even in our jobs how do you take
complex subjects and make them understandable to everybody and
certainly this stuff going on with Russia is very complex it’s nuanced but
how do you take that and make it easy for everyone to explain without
sensationalizing or hyping it nobody knows but these soft skills are highly
critical we don’t have them anymore you know scares me to that original point I
think what has happened is that our ability to take in process understand
and then act on information is being overwhelmed by the speed with which
information massive amounts of information is being presented to us
whether it’s in your little slice and dice world on Facebook or on Twitter or
you know wherever you get your information and the ability to
critically think that through we don’t even have time to do that because you’ve
got an email to answer a phone call to get to a text it just came in you know
something like that and I think part of it is is just technology has is
overwhelming humanity’s ability to process the world around it yeah it’s
also we used to have to seek out information if you want to learn
something if you wanted to even just the Daily News yet it by a newspaper you had
a turn on your local news or whatever it was
now you can’t avoid it it’s everywhere whether or not you want to see a
headline it’s in your face and maybe you don’t want to read the article but it
still resonates you still see okay um you know Apple just face face IDs
terrible you see a headline yeah whether or not you want to read an article what
not you’re even interested in that you you remember it and then we tell someone
and then then you know and then it’s all spreads and you it’s it’s impossible to
avoid having this information fed to you on an hourly yeah even a second lead
basis yeah I feel like there are two sides this coin one is that there’s all
this information out there people are feeding it and there’s misinformation I
feel like the other side of that coin is that you can cultivate a community of
trusted people and you can listen to them is getting really depressed okay
good yeah but shouldn’t we be able to create a community and and find people
who we do trust you get information from them and I feel like that’s how you need
to gain these soft skills is rely on other people who do know information
that you trust and and go about it that way and I feel like we do have the tools
to to be able to do that but it’s it’s difficult yeah
no it’s it’s doable it’s just like you said it’s not easy my my only concern is
we have to be very careful of insecurity we have this thing we have our echo
chamber and a lot of us struggle to get outside of that echo chamber but even
within the echo chamber we lack a lot of serious you know soft skills that
analytical and critical thinking you know there are some people that if you
question their work or their ideas or thoughts on the topic they will say
you’re just trying to bully them and and that shuts down all kind of relevant
conversation and that’s sad but yeah I mean there are
ways that we should probably stand up some sort of like here are the ones to
look to first you know think about it when the the whole FBI thing came down
over the last couple of days they issued out there the di’t Montano everything
like this most people immediately turned to Fox News because Trump’s on Twitter
saying this isn’t true they go to Fox and they look and they’re not even
covering mm-hmm that’s that is interesting you know when you get into
what’s being shown and what’s not being shown I mean you can you can color what
people think by what you don’t tell them yeah it’s true and so the gatekeepers of
information and so they turned to who they felt was trustworthy who they
thought would give them the straight-up honest answer about this and they’re not
even talking about it so that segments biased or not they
would actually believe this was not a big deal and this was just everybody
trying to attack their president so they they went off on their own whereas the
rest of us I don’t know about you guys the first thing I did was go to The Wall
Street Journal yeah I go to New York and the liberal media league Wall Street
Journal New York Times Washington Post you know dip into CNN and MSNBC sources
but you you you you vet it through multiple sources ideally you know go to
pacer pull the actual files but read the indictment or so you know but let me let
me ask you this all right so we’re talking about we’ve got technology that
is overwhelming us we’ve got a lack of critical thinking skills and soft skills
we need to evaluate it is there anybody here that would go back to the
pre-internet world yes would you yes no I like the I love the Internet where I
am I love the Internet but I got to go back to 1990 I that’s fine with me
you’re good with it yes in 1990 we had the BBS systems we didn’t have the
internet as we knew it I had trusted friends where I can get information
trusted educator educators who were teaching me what I needed to know about
technology and everything like that we had a little job board where if you
needed I’m gonna take your laptop go ahead and Android and
you know your GPS give me my answer or give me my you’re gonna get lost a lot
no okay really you would okay I would be I miss
having those like those little communities like I would go back to a
BBS in a heartbeat that was fun you know I mean I can remember the days where
information was shared via text file because you couldn’t upload anything
bigger it had to be a text file I was like Gramps you kids get off my lawn
back in my day we didn’t have these fancy blinking we had rock and chisels
hammered out our note passed them three or four bits coming back we had cans
with string on them that’s how you communicated with people it was
interesting times man very interesting think the benefits of this technology
have outweighed you’ll see the most we burned up in a nuclear pile of
radioactive dust it more you might have gone too far too fast then we go back to
justice well then we start if we start over again and try to get it right next
time Michael pre-internet or not I’m I understand Steve’s point but I do too I
couldn’t I couldn’t give it up you know I mean I do my whole day is the Internet
I start my day on Twitter I end my day on Twitter I mean it’s it’s how I get
into reviewing xi1 yeah yes yes I mean what the paycheck to having having
access to such a you know the entire world of thought it is just it’s it
blows my mind sometimes I mean of course there’s fake and there is you know
unrepeatable sources and all that stuff and you got to filter through all that
and there are dangers but I mean I can I can read something from you know the The
Sydney Morning Herald whenever I want to it amazing yeah if you go to the
Sydney’s BBS you can have same things my trusted BBF BBS who’s there no I totally
you know I as a kid I used to take the Encyclopedia various volumes and just
sit and thumb through them because I was curious you know just randomly just
reading and so to have your page well exactly
man get the ball down you know and write papers in like an hour but no I mean so
I I am was curious am curious and so for anyone who’s curious the arrival of the
internet with this amount of information from so many sources Scot said it is you
know it’s manna from heaven it is amazing so it would be I would not want
to go back so willingly your encyclopedias were they Britannica
I had World Book and the neighbors had the Encyclopedia Britannica then I would
born in do you remember the time life history series books so that’s what I
read okay time-life books and I had them from different area that’s why I love
history so much and I had those books growing up and then I remember Encarta
could we do sound like old people we do but do you remember when Microsoft first
put out in Carta yeah that was the computer program that opened up my my
eyes and my my mind I guess for what technology could do to education and I
fell in love with it and Carter was probably my favorite
thing on the computer when I was a kid and that’s why you know I wasn’t upset
when the BBS’s started closing because then we had IRC and irc2 for me and that
opened up an entire world because now I am talking to guys in France and here
they are explaining what their their worldview is on the latest hacker arrest
or something like that and I that’s where I got it from so yeah it would be
difficult I would go back to it a harpy because I missed those days but your
point is 100% valid your day starts and ends with the Internet you wouldn’t what
do you do I mean I would I wouldn’t know how to also I wonder did people have
their conversations when TVs started blowing up they saying that you know we
did we will go back to the days before television what happens whenever
technology takes off there are inherent dangers I think this happened it was
such a whirlwind with this election and the fake news and everything else and
has really caught everyone up but it was a gradual process that just blew up you
know well I think we said two time last 2025 years you had the internet which
was which was advanced number one which provided all this information and then
you had to move to mobile over the last ten years which not only provided the
information but put it in your face with you all the time
I mean in the old days if you wanted to jump online you went home and got in
your death shop yep and you had an hour or two to read
online whatever then let’s bow to your life because the minute she picked up
the phone all done I don’t miss dial up the yeah
I wondered it Brandon you had said something earlier about that you wanted
to talk a little bit about GE conference down in New York the other week and the
CIO of GE said that he believes that in the future machines will be telling
humans what to do more than humans are telling machines what to do so I was
interested in getting your guy’s opinion I’m sort of where we are on that line
right now of our machines telling us what to do or are human why’d you tell
me to stand every hour does that count and Siri tells me which way to drive
home what was it you said before sir according ways was eventually going to
kill you yeah it’s gonna drive you I don’t even I swear to you I could not
get from work to my house without wings wow I I moved to a new house about three
months ago and I’m just I couldn’t I mean all right I I exaggerate I probably
could but I you I before I leave my driveway I plug in work if it tells me
to go this way I go this way it tells me to go this way I go this way and yeah
most of the time I’m not even paying attention I could drive into a river
ways told me to do I think we’re in we’re in an area we’re in a time now
where I don’t think machines are telling us what to do but I think machines and
algorithms and AI are looking at patterns and giving us suggestions but I
mean I could certainly see you know you can call it dystopian or not a future
where we are so symbiotic with the hardware and technology around us that
without it we would not be able to function in the way that we do I think
we’re rapidly approaching that point and that I mean that’s just as something as
simple as getting to work on time being able to find a place you know whatever
so and and so the G guy made a point that where they’re actually seeing some
benefits from this are these machines that can self diagnose when they have a
problem and hey my part is broken they can send that information to the repair
person who’s gonna come out there were a pair person before they even get there
knows what’s wrong with the Machine they’ve brought the part with them
that’s already bro can and they can fix it that much
quicker yeah until the machines diagnostic program breaks and they bring
out the wrong part because it turns out the Machine wasn’t broke at all
I mean right but compare that to before when the machine wasn’t able to tell
it’s not working right and then the the repair person
goes out and doesn’t know what the problem is
you have to come back the next day with the part and we see little bits of it I
mean our check engine light goes on and I take it to the mechanic i plug it
thing into my u ID port and they see exactly sure I mean it’s this bits of
that yeah and um yeah I mean I could see you know how we’re again back to the
whole trust thing yesterday I set up on my Amazon echo of routine so now I can
just say Alexa goodnight it shuts off my lights it turns off my Halloween
decorations and it you know with now so the next step to that is okay now Alexa
knows I go to sleep at 12:30 so at 12:15 it’s gonna shut the lights off for me
that way and that that that’ll be next year and that goes to convenience this
is that you’re telling yes I program it but it learns it learns my routine like
my Ewa I have a nest thermostat it learns when I’m in the room and it to
just the eat according so it’s all that machine learning eventually getting to
the point where it’s so smart that we don’t really even have to tell it you
know race to eat at 6:00 a.m. because there’s gonna do that cuz it knows I’m
gonna wake up so which is gonna I mean as long as the machines themselves don’t
go you know like the diagnostic thing I think that’s great the fact that your
nest knows you’re waking up at 6 get the heat up for you that’s fans it’s the
stuff that should be happening I think that the general fear at least from what
I hear what I hear security people talk about AI and machine learning and things
like this is you know it’s gonna put them out of a job and I don’t believe
that’s true a it’s too infantile right now the the
peak of what they can do is know that you’re up at 6 a.m. and give you the
heat or hey by the way my servo is broken bring a widget and a gizmo please
that’s about all we can do with them and it’ll be a long time but can it also
take a lot of work to program these mmm did this software to be able to have the
smarts to do this stuff that some pretty high skills though to be
able to do that and also right it’ll give birth to new industries as well
it’s not gonna just be okay we’re done here
rise this gets easier just like we used to have assembly lines in factories as
that got easier that grew more injury you know it’s just good it’s gonna
continue to grow and grow and a skilled labor to where the fact that you know we
needed engineers to design those robots that design our cars I mean it does give
way to things I think what the what the story was though when he when he
announced that because I saw somebody else talking about that on Twitter the
the GE announcement and I thought it was interesting because GE is known for
their their innovative side of technology so if he’s talking about that
my only question was what’s GE got cooking what are they coming out with
they’re coming up with that you know made him think of that and talk about
that and I think it’s a lot of it’s probably gonna focus more in the
healthcare side yeah the first thing I thought it was health care when you talk
about technology that might be able to tell you what to do makes you tell to
suggest you stand up agree or go for a walk or my heart rate just working for
the others yeah which is already on you know our our devices in that case you
know is technology telling you to do something it’s not making you get up out
of your chair but he’s providing you with information that you can then act
on so I have a hacker friend who’s diabetic and he has a thing that’s not
being sold in the US he got it Europe but it’s basically a button it’s
constantly testing his blood and on his phone the app tells him you need to eat
now yeah and it’s constantly regulating and
telling him what’s going on and it’s the the way he described it to me was you
know I I know when I’m about to crash because the app tells me right that’s
genius yeah but he’s got to have the thing
testing he’s gonna have the phone well eventually we’re good to the point to
where it’s just going why no yeah it’s just gonna do it for it well you were
asking what GE has cooking in and the CIO of GE Jim Fowler actually pointed to
some examples of how this is already being used and and he was talking about
more in terms of the industrial use cases and products that GE sells these
machines and and everything from MRI machines to gas turbines and jet engines
and stuff like this being able to the computer be the Machine being able to
know how it can more efficiently run and what it needs to do what what bells
and whistles need to be turned to run the most efficiently that it can and
okay is that huge savings maybe not but if it can run two to four to five
percent more efficiently those are over times that’s a lot of money yeah that
can help so I think that’s that sort of the first place where GE is going in
term but yeah there are certainly some healthcare these cases down the line
where this could go as well Oakland and also you know we see it in Tesla with
their cars you know there’s just where I would say my son is six when he’s ready
to drive at 16 he might just get into a car and say I want to go to and for him
that will be driving yeah yeah as opposed to manually and you know maybe
he won’t even have a car maybe him he and his friends I’ll have one car
between them and they’ll just the old share it I mean who knows there’s but I
mean we’re moving towards electrical we’re moving towards autonomous and that
brings up a whole nother issue of trust that I have about you know definitely
was talking about Skype but since we were talking about things that were
generally positive I thought after our dystonia you know move to the future
that we would leave it on a on a positive note so any last thoughts on
frightening things scary things what is the number one Halloween candy today as
hell it’s gotta be candy corn candy corn yes like the number one in popularity
you think 538 had a story today okay so you know the answer
I do good okay all right I’m gonna say Reese’s Peanut but Reese’s was unit
butter everyone trusts Nate Silver’s well that’s okay we trust Nate just like
we should trust everybody all right Steve Brandon Michael thank you so much
for being here now you know what scares us and what we know

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