Hi Paul here from PRwilson Media. Now everyone
loves positive feedback and Facebook reviews are a great way to showcase that to your page
audience. The good news is that the more reviews you have, the higher you are going to appear
in search results and the more prominently your content will appear. So here’s how you
enable Facebook reviews for your page. So, if like this one you’ve got a new page
you may just need to enable the option it depends on the type of business page you’ve
created, it might automatically be there but if it’s not, you just need to go to the page,
go to settings and here under general you’ve got reviews It says reviews are turned off.
So all I need to do is say allow visitors to review this page. And back on the page
and if we select to view as a visitor to the page, what it looks like now, here they’ve
got “tell people what you think” so they can leave a review. And they can obviously write a comment. And
notice there is a minimum number of characters that are needed so it’s good to get more insight.
There we go, we are past the 50 now. And then you can say done. So bear in mind if you do
get lower star review ratings etc it’s not straightforward to just remove the ones you
don’t want to see . So by enabling reviews you are putting yourself out there publicly.
But if there’s a review and you have a look at the ones that have been left. The key thing
for the people running the page is to acknowledge the review , comment , reply , thank people
for leaving their message rather than do nothing or try to move away from it or turn off reviews.
The best way is to just have everything out there openly . You might get the odd spam
account that’s going to deliberately give you a lower rating or maybe they accidentally
press one star instead of five But the key thing is that having reviews helps you rank
more highly in search results and helps your page get found. So that’s it from me, I’m
Paul from PRwilson Media , your social media personal trainer. Cheers.